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Return Policy of Roar Fox :
When you approach us for return, believe us we will be more than Happy to help you. We will also get your feedback to improve our product and services. When you don’t like something, we encourage you to return it.
Most of our products are eligible for return and refund for domestic orders. [ There are some items that are Made to order which are not eligible for returns. ] The return and exchange policy for every product is clearly mentioned on the product page. If Reverse Pickup is not available in some area, buyer has to deliver Roar Fox Original Product to Our Warehouse, after that we will refund.
Email Us :
If the product is eligible for return, you may write to us at email@example.com within 7 Days of delivery to request return and refund. We'll schedule a time with you and instruct our shipping partner to pick up the original Roar fox garment. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for return only can be returned. Only 1 time return will be accepted.
We offer you return and exchange guarantee on all kind of apparel & Clothing category.
We accept the return exchange products within 07 days of products delivery date. In case, if you return it after 07 days, we will not accept it. So kindly return the products within 07 days. In case there is some defect or damage or loss parts in product so the customer has to contact us within 48 hours after the delivery with the image of the parcel or product for proof after 48 hours if the customer contacts us than no exchange of the product will take place as per our policy .
Once the return shipment is picked up from your premises, we will dispatch your exchange shipment from our warehouse.
Exchange Your Standard size Garment with custom size Garment: If our standard sizes don’t fit you and you want a Custom-fit garment in exchange, then share your best-fit garment measurement with your order number on firstname.lastname@example.org with your requirement. We will construct your garment from the scratch according to your measurement and deliver it to you in 5 to 7 days. We will save your measurements for your future orders also.
In one order Refund/Exchange is possible for one time Only.
Customized Refund Policy:
If the customer has customized the product according to their needs later are not satisfied with it then in such cases no exchange or refund will be not provided.
Products have to be in its original conditions as they were delivered to you. We will not accept the products in below conditions.
Return Charges :
Products return charges (especially return shipping charges) has to be paid by buyers.
After verifying for the conditions of the products as mentioned in above, we will confirm your exchange & return product eligibility.